Description
TERMS & CONDITIONS
- A 50% advance payment is required to initiate the project.
- The remaining 50% payment will be payable upon final approval and before delivery of final editable/source files.
- The project will commence after receiving the advance payment and all required content/materials from the client.
- Client must provide all necessary information, including:
- Logo
- Product details
- Product descriptions
- Ingredients/specifications
- Barcode/QR code
- Contact details
- Regulatory information
- Packaging dimensions/dieline
- Brand guidelines, if available
- The quotation includes up to 2–3 revision rounds for the selected design concept.
- Major changes in the design direction after approval of the concept may be charged separately.
- Additional packaging variants, sizes, flavours, colours, or SKUs not included in the original quotation will be charged separately.
- Any additional design work requested outside the agreed scope will be quoted separately.
- Printing, material, packaging manufacturing, product photography, copywriting, barcode generation, and other third-party production costs are not included unless specifically mentioned in the quotation.
- The client is responsible for verifying the accuracy of all product information, spelling, ingredients, nutritional information, legal/regulatory details, barcode numbers, and other content before final approval.
- Once the final artwork is approved by the client, any further changes will be treated as additional work and may incur extra charges.
- Final print-ready files will be supplied after receipt of the complete project payment.
- Editable/source files will be provided only if included in the selected package or quotation.
- Any delay in providing content, feedback, approvals, or required information from the client may affect the agreed project timeline.
- The agency will make reasonable efforts to ensure the artwork is technically suitable for printing based on the specifications provided by the client/printer. Final printing quality and production results remain subject to the printer/manufacturer’s processes and specifications.
- Project cancellation after commencement may not be eligible for a refund of the advance payment.
- All final designs remain subject to payment of the agreed project fee before commercial usage.
The above-quoted amount is for the hours worked.


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